Job Description
Join our award-winning team in Tampa, FL! We're urgently hiring passionate Customer Service Representatives for immediate full-time positions with comprehensive PAID TRAINING. No experience necessary – we'll equip you with all skills needed to succeed!
What We Offer:
- Competitive pay starting at $18/hour + performance bonuses
- Full benefits package (health/dental/vision)
- 100% paid training program
- Clear career advancement paths
- Modern, collaborative work environment
Be part of a company that values your growth and empowers you to make a real difference in customers' lives!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Process orders, returns, and account modifications accurately
- Document interactions in CRM system while maintaining data quality
- Collaborate with support teams to resolve complex issues
- Meet/exceed performance metrics for resolution time and satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- Exceptional verbal/written communication skills
- Strong problem-solving and conflict resolution abilities
- Proficiency with basic computer applications
- Ability to multitask in fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Tampa location