Job Description
Are you a people person looking for a rewarding career? Apex Support Solutions is hosting a special Hiring Event in Tampa, FL!
We are expanding our team and looking for dedicated Customer Service Representatives to join our fast-paced environment. Whether you are an experienced professional or just starting out, we want to hear from you. This is a fantastic opportunity to join a growing company with excellent benefits and growth potential.
Why Join Us?
- Competitive Pay: $17.00 - $22.00 per hour
- Benefits Package: Medical, Dental, and Vision insurance
- Career Growth: Clear pathways for advancement
- Modern Facility: A professional and supportive work environment
Don't miss out on this chance to start your next chapter with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a friendly and professional demeanor.
- Resolve customer issues and complaints efficiently to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Utilize CRM software to log interactions and update customer records.
- Collaborate with team members to solve complex problems.
- Meet daily and monthly performance targets regarding call handling and customer satisfaction.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not required for this hiring event.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a patient, empathetic attitude.
- Ability to work in a fast-paced, target-driven environment.
- Basic computer literacy and proficiency with Microsoft Office Suite.