Job Description
Join Tampa's premier call center at our exclusive hiring event! We're seeking passionate individuals to deliver exceptional customer experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic team environment.
Event Details:
• Date: October 28, 2023
• Time: 9:00 AM - 4:00 PM
• Location: 456 Bayshore Blvd, Tampa, FL 33701
• On-the-spot interviews available!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Uphold company standards for data security
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to navigate multiple software systems
- Reliable internet connection for remote options
- Flexible availability including weekends/holidays
- Positive attitude and resilience under pressure
- Background check required upon hire