Job Description
Join Florida's Premier Call Center Team Immediately!
We're hosting an exclusive hiring event for motivated individuals seeking dynamic customer service careers. As a Customer Service Representative, you'll be the heart of our operations, delivering exceptional support to clients across Florida. Enjoy competitive pay, comprehensive benefits, and a vibrant team environment. No experience necessary – we provide paid training!
Why Join Us?
• Starting wage of $15/hour with performance bonuses
• Health, dental, and vision insurance
• Paid time off and retirement plans
• Career advancement opportunities
• Modern downtown Orlando office with free parking
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (written and verbal)
- Ability to type 30+ WPM with accuracy
- Customer-focused mindset and problem-solving abilities
- Comfortable working in a fast-paced environment
- Basic computer proficiency
- Must be available for flexible shifts (including evenings/weekends)
- Positive attitude and team player mentality