Job Description
Join our award-winning team immediately! Elite Support Solutions is urgently hiring Customer Service Representatives in San Antonio, TX with full PAID TRAINING included.
We're seeking empathetic, energetic individuals to deliver exceptional customer experiences across multiple industries. No prior experience required – we provide comprehensive training to set you up for success. This is a fantastic opportunity to launch your career in customer service with a company that values growth and development.
Why Choose Us?
• Competitive hourly wages + performance bonuses
• Paid on-the-job training program
• Comprehensive benefits package (medical/dental/vision)
• Career advancement opportunities
• Positive, supportive team environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Continuously enhance product knowledge through training modules
Qualifications
- High school diploma or equivalent (required)
- Minimum 6 months customer service experience (preferred)
- Exceptional verbal/written communication skills
- Strong problem-solving abilities and patience
- Ability to multitask in a fast-paced environment
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Reliable transportation to our San Antonio office