Job Description
Join our award-winning customer service team in Denver and kickstart your career with immediate weekend shift opportunities! We're seeking motivated individuals to deliver exceptional support experiences while enjoying competitive pay, comprehensive benefits, and a supportive work culture. No prior experience required—full training provided. Perfect for students, career changers, or anyone seeking work-life balance with weekends off during weekdays. Immediate start available!
Why Join Us?
- Comprehensive paid training program
- Health, dental, and vision benefits
- 401(k) with company match
- Tuition reimbursement
- Career advancement pathways
Responsibilities
- Handle inbound/outbound customer inquiries via phone and digital channels
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics (call handling time, CSAT scores)
- Collaborate with team members to resolve complex cases
- Participate in ongoing product knowledge training
- Maintain compliance with company policies and regulations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Flexibility to work weekends (Sat/Sun) + 2 weekdays
- Positive attitude with problem-solving mindset
- Reliable transportation to Denver office