Job Description
Join our award-winning team as a Customer Service Representative and enjoy the stability of weekly pay with no hidden fees! We're seeking compassionate professionals to deliver exceptional customer experiences while growing their careers with comprehensive paid training. Our Detroit-based operation offers competitive benefits, flexible scheduling, and a supportive culture focused on your success.
Why Choose Us?
- Weekly paychecks (every Friday!)
- 4-week paid training program
- Health/dental/vision insurance
- 401(k) with company match
- Paid time off and holidays
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and billing adjustments
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet/exceed performance metrics (CSAT, FCR)
- Stay updated on product knowledge
- Identify upsell opportunities
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong verbal/written communication
- Basic computer proficiency
- Empathetic problem-solving skills
- Ability to work flexible shifts
- Passion for helping others