Job Description
Are you ready to take the next step in your career? Horizon Talent Solutions is hosting a major Hiring Event in Wichita, KS and is actively seeking enthusiastic Customer Service Representatives to join our elite team.
We are committed to providing exceptional support to our clients and offer a competitive benefits package, including weekly paychecks, flexible scheduling, and opportunities for rapid career advancement.
Responsibilities
- Handle a high volume of inbound and outbound customer calls with professionalism.
- Demonstrate active listening to understand customer needs and resolve issues efficiently.
- Document all interactions and account details accurately in the CRM system.
- Collaborate with cross-functional teams to improve service delivery.
- Maintain a positive, empathetic, and professional demeanor at all times.
Qualifications
- High School Diploma or GED is required.
- Previous customer service experience is preferred but not mandatory.
- Strong written and verbal communication skills.
- Proficiency in basic computer operations and Microsoft Office Suite.
- Ability to work well in a team-oriented, fast-paced environment.