Job Description
Join Premier Customer Solutions and become part of our award-winning team! We're seeking dynamic Customer Service Representatives in Virginia Beach to deliver exceptional experiences. Enjoy weekly pay, flexible scheduling, and comprehensive training. No weekends or holidays! Join us now and start your rewarding career today.
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics (call quality, resolution rates)
- Proactively identify opportunities for process improvement
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Proficient with Windows OS and basic software
- Ability to multitask in fast-paced environment
- Reliable transportation to Virginia Beach location