Job Description
Join Premier Support Solutions in Wichita, KS as a Customer Service Representative and enjoy weekly pay with comprehensive paid training! We're seeking empathetic professionals to deliver exceptional support to our valued clients. This full-time role offers competitive compensation, career advancement opportunities, and a supportive team environment. No prior experience required – we provide all the tools you need to succeed. Apply today and start earning weekly while building your customer service expertise!
Responsibilities
- Handle inbound/outbound calls and digital communications with professionalism
- Resolve customer inquiries regarding products/services using CRM systems
- Document interactions accurately in our case management platform
- Collaborate with team members to address complex customer needs
- Meet/exceed performance metrics for call quality and resolution times
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with typing (40+ WPM preferred)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Wichita facility
- Pass background check and drug screening