Job Description
Join Detroit's leading customer service team with weekly pay and comprehensive paid training! We're seeking passionate individuals to deliver exceptional support while enjoying predictable income and career growth opportunities. No experience required – we invest in your success!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently while maintaining high satisfaction scores
- Document interactions accurately in CRM systems
- Collaborate with team to improve service processes
- Meet/exceed performance metrics including call volume and resolution times
- Stay updated on product knowledge and service protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic computer proficiency with typing speed of 30+ WPM
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Detroit office