Job Description
Join our award-winning customer service team in Austin and transform your career with weekly paychecks and comprehensive paid training! We're seeking passionate individuals to deliver exceptional support while enjoying Austin's vibrant culture. No experience required – we provide everything you need to succeed.
Why work with us?
- Weekly pay (every Friday!)
- Full paid training program
- Health benefits & retirement plans
- Clear career advancement paths
- Modern downtown Austin office
Responsibilities
- Handle 50-75 inbound/outbound customer calls daily
- Resolve billing, technical, and account inquiries
- Document interactions accurately in CRM systems
- Collaborate with team to resolve complex issues
- Meet/exceed monthly performance metrics
- Participate in weekly training sessions
- Maintain 95% customer satisfaction rating
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient with Windows/Google Workspace
- Excellent verbal/written communication skills
- Ability to work flexible shifts (including weekends)
- Pass background/drug screening
- Authorized to work in the US