Job Description
Join our award-winning customer service team in Jacksonville and transform your career with weekly pay and paid training! At Premier Support Solutions, we invest in our people through comprehensive onboarding programs designed to accelerate your success. Enjoy competitive compensation, flexible scheduling, and a dynamic work environment where your voice matters. No experience required – we provide all tools for growth. Apply today and start earning every week!
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using CRM tools and knowledge bases
- Document interactions accurately in customer service software
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for resolution times and satisfaction
- Identify opportunities for process improvements
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing 35+ WPM)
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to Jacksonville location
- Passion for helping others and continuous learning