Job Description
Join our dynamic call center team and transform your career with weekly pay and comprehensive paid training! ConnectCare Solutions is seeking motivated Customer Service Representatives to deliver exceptional support to clients across Georgia. As a key member of our team, you'll enjoy competitive compensation, flexible scheduling, and a supportive environment focused on growth. No experience required – we provide all the tools you need to succeed!
Why Join Us?
- Weekly paycheck for financial flexibility
- Full paid training program (2 weeks)
- Health benefits and retirement plans
- Career advancement opportunities
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer inquiries via phone and chat
- Resolve billing, technical, and service-related issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to type 30+ WPM with accuracy
- Basic computer proficiency (Windows, MS Office)
- Flexible availability (including weekends)
- Positive attitude and resilience under pressure
- No prior experience required – training provided