Job Description
Join Austin Connect Solutions and start your career in customer service with weekly pay and comprehensive paid training! We're seeking motivated individuals to join our dynamic call center team in Austin, TX. No experience required – we provide all the tools you need to succeed. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority.
What You'll Gain:
- Weekly paycheck (no more waiting!) and paid training
- Health, dental, and vision benefits after 60 days
- Clear career path advancement opportunities
- Modern, collaborative workspace in downtown Austin
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Meet performance metrics (call quality, resolution time)
- Document interactions accurately in customer databases
- Collaborate with team leads for continuous improvement
- Adhere to compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Must complete paid training program (4 weeks)
- No prior experience necessary – we train you!