Job Description
Launch your career in customer service with our comprehensive paid training program! ConnectCare Solutions is seeking motivated individuals to join our award-winning call center team in Colorado Springs. Enjoy competitive pay, flexible weekend shifts, and opportunities for advancement. No experience necessary – we provide all training!
What We Offer:
- 2-week paid training program with certification
- Weekend shifts with differential pay
- Health benefits and 401(k) matching
- Career advancement pathways
- Modern, supportive work environment
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing, technical, and account inquiries
- Document interactions in CRM systems
- Meet performance metrics for quality and efficiency
- Collaborate with team members to improve processes
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to work weekends and holidays
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Pass background check and drug screen
- Reliable transportation to Tech Drive location