Job Description
Join Florida's fastest-growing customer service team! We're hosting an exclusive hiring event for motivated individuals seeking rewarding careers in local call center operations. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant team environment. Limited spots available!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems and knowledge bases
- Meet/exceed performance metrics (call handling time, CSAT scores)
- Document interactions accurately in customer databases
- Collaborate with team leads to improve service processes
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong verbal communication and active listening skills
- Ability to type 35+ WPM with 95% accuracy
- Comfortable working in fast-paced environments
- Basic computer proficiency (Windows, CRM software)
- Positive attitude and problem-solving mindset
- Flexible availability including evenings/weekends