Job Description
Join our elite customer service team in Atlanta and experience the freedom of daily pay! Premiere Customer Solutions is seeking motivated Call Center Agents to handle inbound/outbound calls for Fortune 500 clients. Enjoy competitive pay, flexible scheduling, and immediate start opportunities. Work in a modern, supportive environment where your performance is rewarded daily. No weekends required!
Responsibilities
- Handle 50-80 inbound/outbound calls daily in a fast-paced environment
- Resolve customer inquiries with empathy and professionalism
- Meet/exceed quality metrics for call resolution and customer satisfaction
- Document interactions accurately in CRM systems
- Collaborate with team leads to improve service processes
- Participate in ongoing training programs
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service or call center experience
- Exceptional verbal communication skills
- Ability to type 35+ WPM with 95% accuracy
- Proficiency with Windows OS and CRM software
- Strong problem-solving abilities
- Reliable transportation to Atlanta location
- Availability for evening/weekend shifts (2 days/month)