Job Description
Join Atlanta's fastest-growing call center with DAILY PAY and immediate start opportunities! We're seeking energetic Customer Service Representatives to join our dynamic team. Enjoy competitive hourly wages, flexible scheduling, and weekly bonuses while delivering exceptional customer experiences. Our modern downtown Atlanta office offers free parking, comprehensive benefits, and a supportive environment designed for your success.
Why Choose Us?
• Same-day pay via PayActiv
• Paid training and career advancement
• Health/dental/vision insurance
• Employee recognition program
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries, technical issues, and service concerns
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (AHT, CSAT, FCR)
- Collaborate with team members to improve service quality
- Participate in ongoing training and process improvements
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service experience (preferred)
- Strong verbal communication and active listening skills
- Ability to type 35+ WPM with 95% accuracy
- Proficiency with Windows OS and basic software
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset