Job Description
Join Detroit's leading call center and enjoy same-day pay with no hidden fees! We're seeking motivated Customer Service Representatives to deliver exceptional support to our diverse client base. Work flexible shifts in our downtown Detroit hub, gain valuable experience, and receive competitive compensation paid daily through our secure app.
Why Choose Us?
• Daily pay via mobile wallet
• Comprehensive training program
• Career advancement opportunities
• Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding billing, products, and services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Exceptional verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Strong problem-solving and conflict resolution abilities
- Reliable transportation to downtown Detroit location
- Must pass background check and drug screening