Job Description
Join our exclusive hiring event for daily pay call center positions serving top-tier clients! We're seeking motivated professionals in Milwaukee, WI and Pennsylvania to deliver exceptional customer experiences. No weekends! Immediate openings with same-week pay and comprehensive benefits. On-site interviews available at our Milwaukee headquarters – walk-ins welcome!
Why Apply? • Guaranteed weekly pay • Paid training • Career advancement paths • Health/dental/vision benefits • Paid time off • Employee discounts • Modern downtown Milwaukee location
Responsibilities
- Handle inbound/outbound calls for major retail/financial clients
- Resolve customer inquiries using CRM systems and scripts
- Meet/exceed quality metrics (CSAT, FCR, AHT)
- Document interactions accurately in Salesforce
- Collaborate with team leads for continuous improvement
- Adhere to PCI compliance standards
- Participate in bi-weekly coaching sessions
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service/call center experience
- Minimum 35 WPM typing speed
- Proficient in Windows OS and basic software
- Clear verbal communication skills
- Ability to work flexible shifts (evenings/weekends optional)
- Pass background/drug screening
- Must be authorized to work in the US