Job Description
Join our dynamic team as a Local Customer Service Representative in Oklahoma City and experience the freedom of daily pay! We're seeking passionate professionals to deliver exceptional support while enjoying immediate compensation for your work. This full-time position offers competitive pay, comprehensive training, and the opportunity to make a real impact in your community. No experience necessary – we provide all the tools you need to succeed!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems while maintaining data integrity
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for response times and resolution rates
- Participate in ongoing training for product knowledge enhancement
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience
- Proficient with Microsoft Office and CRM platforms
- Exceptional verbal/written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including evenings/weekends
- Passion for helping others and representing our brand positively
- Must pass background check and drug screening