Job Description
Join our dynamic team as a Local Customer Service Representative with daily pay opportunities! We're seeking passionate individuals to deliver exceptional support while enjoying the flexibility of part-time work and immediate compensation. Perfect for students, gig workers, and career changers in Louisville and Illinois. Our hiring event offers on-the-spot interviews and same-day offers!
Why Nexus Solutions?
- Get paid daily via direct deposit
- Flexible shifts (evenings/weekends available)
- Free parking and transit stipend
- Comprehensive training and growth path
- Health benefits for full-time equivalents
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries using CRM tools and knowledge bases
- Process transactions and update account information accurately
- Collaborate with team members to escalate complex issues
- Meet/exceed quality and productivity metrics daily
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Proficient in typing (40+ WPM) and basic software
- Strong problem-solving and conflict resolution skills
- Ability to work evenings/weekends (part-time)
- Positive attitude with resilience under pressure
- Must pass background check and drug screening