Job Description
Join Detroit's fastest-growing call center with weekly paychecks! We're hiring customer service agents for immediate openings. Exclusive New York Hiring Event: October 15th at Manhattan Convention Center. On-site interviews, same-day offers, and relocation assistance available. Enjoy competitive pay, comprehensive benefits, and career growth opportunities. No experience required – full training provided!
Responsibilities
- Handle inbound/outbound calls for Fortune 500 clients
- Resolve customer inquiries using CRM systems
- Meet/exceed KPIs (call time, CSAT, resolution rate)
- Document interactions in Salesforce/Zendesk
- Collaborate with team for continuous improvement
- Adhere to compliance protocols (HIPAA/PCI)
- Participate in bi-weekly coaching sessions
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (Windows, browsers)
- Flexible schedule availability (evenings/weekends)
- Passion for customer service excellence
- 18+ years of age
- Valid government-issued ID