Job Description
Join Global Customer Connect's exciting hiring event for immediate call center opportunities in Detroit! We're seeking passionate professionals to deliver exceptional customer support with the convenience of weekly pay. This is your chance to launch a rewarding career in a dynamic, fast-paced environment where your skills make a real impact.
As a trusted partner to Fortune 500 companies, we offer comprehensive training, flexible scheduling, and a supportive team culture. Our state-of-the-art facility in downtown Detroit provides an inclusive workspace designed for success. Don't miss this limited-time opportunity to secure your position with one of Michigan's leading customer service providers!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Strong typing (40+ WPM) and computer literacy
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and resilience in fast-paced environments