Job Description
Launch your career in customer service! Customer Connect Solutions is hosting a hiring event for motivated entry-level call center professionals in Albuquerque, NM. No experience necessary – we provide comprehensive training to set you up for success!
What We Offer:
- Competitive hourly pay with performance bonuses
- Comprehensive paid training program
- Health benefits, retirement plans, and paid time off
- Career advancement opportunities
- Modern, supportive work environment
Hiring Event Details: October 5, 2023 | 10 AM - 4 PM | 500 Central Ave SW, Albuquerque, NM 87101
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using knowledge base and CRM tools
- Document interactions accurately in customer database
- Meet/exceed quality and productivity metrics
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Clear communication and active listening skills
- Basic computer literacy (typing 25+ WPM)
- Ability to multitask in fast-paced environment
- Strong problem-solving and conflict resolution
- Reliable transportation to downtown location
- Positive attitude with customer-first mindset