Job Description
Join our dynamic team at Global Connect Solutions! We're hosting a hiring event for entry-level call center professionals in Indianapolis, IN. No experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality)
- Collaborate with team members to improve service
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Customer service mindset (patience & problem-solving)
- Reliable internet access for remote work options
- Flexible availability including evenings/weekends
- Must attend in-person hiring event in Indianapolis