Job Description
Join Fort Worth Solutions' dynamic team at our exclusive Hiring Event! We're seeking motivated individuals to launch their careers in customer service. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Fort Worth.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, troubleshoot issues, and provide accurate information
- Maintain detailed customer records in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for call volume and resolution times
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- Must be authorized to work in the United States
- Pass background check and drug screening