Job Description
Join our dynamic team at CustomerFirst Solutions! We're hosting a exclusive hiring event for motivated individuals seeking entry-level careers in customer service. No experience required – we provide comprehensive training to launch your professional journey. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Washington, FL. Transform your communication skills into a rewarding career today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to enhance customer experiences
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Positive attitude with problem-solving aptitude
- Availability for flexible shifts including evenings/weekends
- Must pass background check and drug screening
- Basic computer literacy and typing proficiency (25+ WPM)