Job Description
Join our dynamic team at CustomerFirst Solutions! We're hosting a hiring event for motivated individuals to kickstart their careers in customer service. No experience necessary – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Open positions available in Oklahoma City and Florida!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and troubleshoot issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to enhance service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Resilience under pressure and adaptability
- Positive attitude and customer-focused mindset
- Basic computer proficiency (typing 30+ WPM)
- Openness to ongoing training and development