Job Description
Join our award-winning customer service team and launch your career in Memphis, TN! We're seeking motivated individuals with no prior experience for immediate full-time openings. Enjoy competitive pay, comprehensive training, and a supportive team environment. Start your professional journey today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer databases
- Meet/exceed performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and security protocols
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency with typing ability
- Ability to work flexible shifts (including evenings/weekends)
- Positive attitude and problem-solving mindset
- No prior call center experience required
- Pass background and drug screening
- Must be authorized to work in the US