Job Description
Join our dynamic team at ConnectHub Solutions as an Entry-Level Call Center Agent in New York! No prior experience is needed – we provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and immediate start opportunities. Help customers resolve inquiries while growing professionally in a supportive environment. Perfect for career changers and recent graduates!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer databases
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer literacy and typing ability
- Positive attitude and customer-focused mindset
- Ability to work in a fast-paced environment
- No prior experience required – training provided