Job Description
Join our dynamic customer service team in Philadelphia! We're seeking motivated individuals with no experience for our paid training program. Learn industry-leading communication skills while supporting clients across Florida-based accounts. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. No prior experience required – we provide all the training you need to succeed!
Responsibilities
- Handle inbound/outbound calls for Florida-based clients
- Resolve customer inquiries using CRM systems
- Document interactions accurately in company databases
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to resolve complex issues
- Adhere to all privacy and security protocols
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic computer literacy and typing proficiency
- Positive attitude and willingness to learn
- Must pass background check and drug screening