Job Description
Launch your career in customer service with our paid training program designed for newcomers! No experience required—we'll teach you everything you need to succeed. Join our award-winning call center team in Atlanta and enjoy competitive pay, comprehensive benefits, and clear growth opportunities. Work in a modern, supportive environment where your voice matters.
Why Join Us?
- Free paid training (4 weeks, paid at $18/hour)
- Health, dental, and vision insurance
- 401(k) with company match
- Performance bonuses and advancement paths
- Modern downtown Atlanta office with free parking
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer profiles
- Meet daily performance metrics (call volume, quality scores)
- Collaborate with team members to improve service
- Adhere to compliance and security protocols
- Participate in ongoing skill development sessions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Clear, articulate communication skills
- Ability to type 25+ WPM
- Strong problem-solving and multitasking abilities
- Reliable internet connection for remote options
- Positive attitude and customer-first mindset
- Must pass background check