Job Description
Ready to Launch Your Career? Join Our Exclusive Hiring Event!
Global Customer Solutions Inc. is hosting a high-energy hiring event for motivated individuals seeking entry-level call center positions in Pennsylvania and California. No experience required – we provide comprehensive training to set you up for success!
Why Join Us?
- Competitive hourly wage ($15-$18) with performance bonuses
- Comprehensive paid training program
- Clear career advancement pathways
- Health benefits and retirement plans
- Flexible scheduling options
Event Details:
Date: June 20, 2024
Time: 9:00 AM - 4:00 PM
Location: 123 Market Street, Philadelphia, PA 19103
How to Attend:
Bring your resume and valid ID. Walk-ins welcome, but pre-registration is encouraged for priority consideration!
Responsibilities
- Handle inbound customer calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document all interactions accurately in CRM systems
- Meet performance metrics including call handling time and CSAT scores
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training and development sessions
Qualifications
- No prior experience required - we're hiring for trainees!
- High school diploma or equivalent (GED accepted)
- Exceptional verbal communication skills
- Strong problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Reliable transportation to workplace/event
- Must pass background check and drug screening