Job Description
Join Our Dynamic Hiring Event in Oklahoma City! ConnectSphere Solutions is seeking passionate individuals to kickstart their careers in customer service. No experience required – we provide comprehensive training! Enjoy competitive pay, benefits, and a supportive team environment. Event Date: October 15, 2023 | Time: 10 AM - 4 PM | Location: 456 Innovation Blvd, Oklahoma City, OK 73101.
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer records
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics (call time, quality scores)
- Adhere to compliance and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Customer-focused mindset and problem-solving ability
- Availability to work flexible shifts (including weekends)
- Positive attitude and team player mentality
- No prior experience necessary – training provided!