Job Description
Launch your career in customer service at our exclusive Portland hiring event! ConnectSolutions Inc. is seeking motivated individuals with no prior experience for our full-time call center roles. We provide comprehensive paid training and a supportive environment to help you succeed.
What We Offer:
- Competitive hourly pay + performance bonuses
- Comprehensive benefits package (health/dental/vision)
- 401(k) with company matching
- Clear career advancement path
- Modern downtown Portland office
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Meet performance metrics (call volume, quality scores)
- Collaborate with team members for complex issues
- Participate in ongoing training programs
- Adhere to compliance and security protocols
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation)
- Ability to work in fast-paced environment
- Customer service mindset with problem-solving aptitude
- Reliable transportation to downtown Portland
- Flexible schedule availability (including weekends)