Job Description
Join our award-winning customer service team in Raleigh! We're hosting an exclusive hiring event for motivated individuals seeking a rewarding career in call center operations. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Perfect for recent graduates, career changers, or anyone looking to start a new journey in customer service.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in our CRM system
- Meet daily performance metrics for call quality and volume
- Collaborate with team members to improve service standards
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with ability to multitask
- Positive attitude and willingness to learn
- Reliable transportation to our Raleigh office
- Ability to work flexible shifts including evenings/weekends
- No prior call center experience necessary