Job Description
Join Sacramento's leading customer service team as an Entry-Level Call Center Representative! No experience is required – we provide comprehensive training to launch your career in customer support. This full-time role offers competitive pay, benefits, and growth opportunities within a dynamic, supportive environment. If you're a motivated communicator ready to help Sacramento residents, apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset