Job Description
Join our dynamic team at ConnectCare Solutions! We're hosting a dedicated hiring event for motivated individuals seeking no-experience call center careers in sunny San Diego. No prior experience required – we provide comprehensive training to launch your customer service journey. Enjoy competitive pay, benefits, and a supportive environment where your growth matters. Perfect for career changers and recent graduates!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, resolution time)
- Collaborate with team members to enhance service quality
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate computer systems (training provided)
- Flexible schedule availability (evenings/weekends required)
- Positive attitude and problem-solving mindset
- U.S. work authorization required