Job Description
Join our dynamic team at CustomerFirst Solutions as an Entry-Level Call Center Representative! We're hosting a special hiring event in Washington, FL to expand our customer support division. No prior experience is required – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for recent graduates or career changers looking to start in customer service.
Responsibilities
- Handle inbound and outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in our CRM system
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to resolve complex issues
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent required
- Excellent verbal communication skills and clear speaking voice
- Strong problem-solving abilities and customer focus
- Ability to multitask and navigate computer systems
- Reliable internet connection for remote work options
- Positive attitude and willingness to learn
- Must attend in-person hiring event on October 15th