Job Description
Join our dynamic call center team in Louisville, KY and kickstart your career in customer service! We're seeking enthusiastic individuals with no prior experience – comprehensive training provided. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth matters. Immediate start positions available for those ready to excel in a fast-paced setting.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, troubleshoot issues, and provide accurate product information
- Document interactions in CRM systems with precision and timeliness
- Meet performance metrics for call volume and customer satisfaction
- Collaborate with team members to escalate complex cases
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent required
- No experience necessary – training provided
- Strong verbal communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude with customer-focused mindset
- Ability to work flexible hours including evenings/weekends
- Must pass background check and drug screening