Job Description
Launch your customer service career with TechSupport Solutions Inc.! We're hiring enthusiastic Entry Level Call Center Representatives to join our award-winning team in San Jose, CA. No experience required – we provide comprehensive training and growth opportunities. Attend our exclusive hiring event in North Carolina to interview on-site and receive same-day offers. Enjoy competitive pay, benefits, and a supportive environment where your voice matters. Apply today and start making an impact!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and satisfaction
- Collaborate with team members to optimize solutions
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to multitask in a fast-paced environment
- No experience needed – training provided