Job Description
Join our award-winning customer service team as an Entry Level Call Center Representative in sunny Tallahassee, Florida! We're hosting an exclusive hiring event for motivated individuals ready to launch their career in a dynamic, fast-paced environment. Enjoy competitive pay, comprehensive training, and opportunities for advancement—all while making a real impact on our clients' experiences. No prior experience required! Apply today and become part of our winning team.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to enhance customer satisfaction
- Adhere to company policies and compliance regulations
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency (Windows, CRM software)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Tallahassee facility
- Willingness to work flexible shifts (including weekends)