Job Description
Join our award-winning call center team in Chicago! No experience needed – we provide paid training and career growth opportunities. Be part of a dynamic environment where your communication skills shine. Enjoy competitive pay, comprehensive benefits, and a supportive team culture. Start your career journey today with immediate openings!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer records
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members for issue escalation
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency
- Positive attitude and customer focus
- Ability to work flexible shifts
- No prior experience necessary
- Must pass background check