Job Description
Join our dynamic team at CustomerFirst Solutions! We're hosting a hiring event for motivated individuals seeking no-experience call center positions in Raleigh, NC. Launch your customer service career with comprehensive training, competitive pay, and growth opportunities. Perfect for recent graduates or career changers!
What You'll Gain:
- Full paid training program
- Health/dental/vision benefits
- 401(k) with company match
- Paid time off and holidays
- Career advancement paths
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions and maintain accurate records
- Meet performance metrics (call volume, quality scores)
- Collaborate with team members for issue resolution
- Adhere to compliance and security protocols
- Participate in ongoing training sessions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to multitask in fast-paced environments
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Raleigh location
- Flexible availability including evenings/weekends