Job Description
Join our award-winning call center team in Albuquerque! We're hiring motivated entry-level representatives for immediate positions with comprehensive training and career growth opportunities. Our dynamic environment offers competitive pay, health benefits, and performance incentives. No experience required – we provide all necessary training!
Hiring Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 500 Central Ave SW, Albuquerque, NM 87101
🎁 On-the-spot interviews & job offers available!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to improve customer experience
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with ability to navigate multiple systems
- Reliable transportation to our Albuquerque office
- Positive attitude and willingness to learn
- Ability to work flexible shifts including evenings/weekends
- Pass a background check and drug screening