Job Description
Join our dynamic team at ConnectServe Solutions and launch your career in customer service! We're seeking motivated individuals with no prior experience for immediate full-time call center roles in Austin. Enjoy competitive pay, comprehensive benefits, and paid training. Grow your skills while helping clients resolve inquiries with our cutting-edge support systems. Immediate start available! Apply today and become part of Austin's fastest-growing customer service team.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to enhance service delivery
- Adhere to company policies and regulatory requirements
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening