Job Description
Launch your career in customer service with ConnectServe Solutions! We're seeking motivated entry-level professionals for our Columbus, OH call center. No experience required – we provide comprehensive paid training to set you up for success. Join a dynamic team supporting Fortune 500 clients with competitive compensation and growth opportunities. Enjoy flexible scheduling, performance bonuses, and a supportive environment focused on your development.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics (adherence, quality)
- Collaborate with team members to improve processes
- Participate in ongoing training sessions
- Adhere to company compliance policies
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Columbus facility
- Ability to work flexible shifts including evenings/weekends
- No prior experience necessary – training provided!