Job Description
Join our dynamic team at ConnectFirst Solutions for an exclusive hiring event in Oklahoma City! We're seeking passionate individuals to kickstart their careers in customer service with comprehensive training and growth opportunities. This entry-level position offers a supportive environment where you'll develop essential communication skills while making a tangible impact on our clients' experiences.
As a rapidly expanding company, we provide competitive compensation, health benefits, and advancement pathways. Our state-of-the-art facility features modern workspaces and collaborative teams dedicated to excellence. Don't miss this chance to launch your professional journey in one of Oklahoma's thriving industries!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve processes
- Adhere to company policies and compliance guidelines
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer proficiency with typing skills
- Strong verbal communication abilities
- Ability to work in fast-paced environment
- Positive attitude and problem-solving mindset
- Availability for flexible scheduling including weekends
- No prior experience required (training provided)
- Pass background check and drug screening